Physicians -- and their documentation habits -- are expected to play a key role in helping healthcare organizations gain accurate and timely reimbursement following ICD-10 implementation. While motivating physicians to change their behavior and improve documentation specificity may seem like a daunting challenge, it’s one that healthcare leadership can successfully overcome.
In our new ICD-10 article, we urge leadership to consider several critical communication strategies for change management. When it comes to ICD-10, it’s important that leadership develop a thorough understanding of the physician’s point of view. Physicians will need to understand just how critical their role in ICD-10 compliance will be -- not only in helping their hospital maintain its financial health, but also in helping to improve the quality of care for their patients.
Best practices for physician adoption under ICD-10 include:
- Understanding the physicians
- Identifying physician champions
- Crafting a message
- Doing your research
- Looking to the future
Kforce Healthcare based these observations on our ICD-10 consulting services for an acute care facility. Using our recommendations, the facility saw improvements in meeting A/R benchmarks and clinical documentation practices.
Download our full article on "How to Motivate a Physician for ICD-10 Adoption" here.