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San Antonio, TX

Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design

6 Tips to Gain Physician Buy-in for ICD-10

June 25, 2013
6 Tips to Gain Physician Buy-in for ICD-10

Physicians -- and their documentation habits -- are expected to play a key role in helping healthcare organizations gain accurate and timely reimbursement following ICD-10 implementation. While motivating physicians to change their behavior and improve documentation specificity may seem like a daunting challenge, it’s one that healthcare leadership can successfully overcome.


In our new ICD-10 article, we urge leadership to consider several critical communication strategies for change management. When it comes to ICD-10, it’s important that leadership develop a thorough understanding of the physician’s point of view. Physicians will need to understand just how critical their role in ICD-10 compliance will be -- not only in helping their hospital maintain its financial health, but also in helping to improve the quality of care for their patients.


Best practices for physician adoption under ICD-10 include:


  • Understanding the physicians
  • Identifying physician champions
  • Listening
  • Crafting a message
  • Doing your research
  • Looking to the future


Kforce Healthcare based these observations on our ICD-10 consulting services for an acute care facility. Using our recommendations, the facility saw improvements in meeting A/R benchmarks and clinical documentation practices.


Download our full article on "How to Motivate a Physician for ICD-10 Adoption" here.


About the author

John Britt, R.N. is a director for Kforce Healthcare Solutions. Over his 20 year career, Britt has served as a business advisor to organizations seeking to lead and manage change, as well as improve accountability, profitability and customer service measures. He has co-authored several books, including the best-seller “Who Killed Change?” with Ken Blanchard and “Who Pardoned Accountability” with Michael Mountjoy.

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Kforce is a professional staffing and solutions firm providing flexible and permanent placement solutions in the skill areas of technology, finance & accounting and healthcare. Kforce operates in more than 60 offices located throughout the United States and one office in the Philippines.
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